Quick Leads

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Privacy Policy

Your trust is our priority. Understanding how we collect, use, and protect your data.

Effective Date: November 2, 2024
Welcome to Quick Leads. This Privacy Policy describes how we collect, use, and protect your personal information when you use our WhatsApp automation and lead extraction services.

1. Information We Collect

1.1 Account Registration Data

When you create an account to use our services, we require the following personal information:

  • Name: Used for account personalization and communication.
  • Email Address: Used for account login, password recovery, and service-related notifications.

1.2 WhatsApp Service Data (CRITICAL)

To enable our automation features, which are entirely dependent on WhatsApp functionality, we securely store the following:

  • WhatsApp Login Status: To determine if your account is actively connected to our service.
  • WhatsApp Session Information: Necessary technical data that facilitates the secure establishment and maintenance of the connection between your WhatsApp account and our platform.

We store this session information securely and encryptively solely for the purpose of providing the service.

1.3 Payment Information (Via Razorpay)

We do not directly collect or store sensitive financial information, such as credit card numbers or banking details, for processing subscriptions. All payment transactions are handled securely by our third-party payment processor, Razorpay. Your payment details are submitted directly to Razorpay, and they are governed by Razorpay’s own privacy policy. We only receive notification of the success or failure of a transaction and limited identifier information to manage your subscription status.

1.4 Usage and Tracking Data (Cookies)

We use cookies and similar tracking technologies to monitor and analyze the usage of our service and improve your experience. This data may include your IP address, browser type, pages visited, and time spent on the site. We utilize the following third-party services for this purpose:

  • Google Analytics: For general website traffic analysis and performance monitoring.
  • Microsoft Clarity: For understanding user interaction, clicks, and general behavior on our platform to enhance user experience.
By using our service, you consent to the use of these tracking technologies.

2. How We Use Your Information

  • Service Delivery: To operate, maintain, and provide the features and functionality of the Quick Leads platform, including running automation and lead extraction processes.
  • Authentication: To verify your identity and ensure account security.
  • Communication: To send you technical alerts, updates, and customer support responses.
  • Product Improvement: To analyze usage patterns (via analytics tools) and feedback to enhance existing features and develop new ones.

Third-Party Services and AI Disclaimer

3.1 Use of Third-Party AI Models

Our AI features, such as automated replies and drafting tools, rely on a Third-Party Large Language Model (LLM), specifically the Google Gemini API. When you use these features, the input data (such as user prompts or conversational context) is temporarily processed by the Gemini API to generate a response.

Quick Leads is not the developer or owner of the AI model, and we do not store the input or output of these API calls beyond the necessary time to fulfill the request.

3.2 AI Accuracy and Limitations

While highly advanced, all AI models, including the Gemini API, may occasionally generate inaccurate, misleading, or incorrect information ("AI Mistakes").

You acknowledge and agree that you are solely responsible for reviewing and verifying the accuracy and appropriateness of any content generated by our AI features before it is sent to a recipient. Quick Leads assumes no responsibility or liability for any damages or losses arising from the use of AI-generated content.

4. User Responsibility & Data Exclusion

4.1 Messaging Content and Liability

The Quick Leads tool acts as a technical interface for your own WhatsApp account.

YOU ARE SOLELY RESPONSIBLE for all activities conducted through your connected WhatsApp account using our tool. This includes:

  • The content of any messages sent (text, media, links).
  • The recipients of your messages.
  • Compliance with all applicable local, state, and international laws, including anti-spam, privacy, and WhatsApp's Terms of Service.

While we implement safe limits and bottlenecks to reduce the risk of spam, Quick Leads bears no liability or responsibility for any messaging activities conducted by our users, including any legal actions or penalties incurred due to user communication practices. Messages are sent from your number only.

4.2 Exclusion of WhatsApp Content

We do not access, view, store, or analyze the actual content of your private WhatsApp conversations, contacts, or media files.

5. Data Security

We are committed to protecting your data. We use commercially reasonable security measures, including encryption and secure server environments, to protect your personal information and WhatsApp session data from unauthorized access, disclosure, alteration, or destruction.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@quickleads.com